Diligent Robotics joins CHIME Foundation to push hospital automation

Diligent Robotics has joined the CHIME Foundation, adding its hospital robotics experience to a healthcare IT network focused on operational efficiency and workforce support. The move comes as hospitals look to AI and automation to ease routine work, with Moxi already operating in more than 25 U.S. hospitals.

Why it matters: - Diligent Robotics is bringing real-world hospital robotics experience into a healthcare IT forum focused on workflow efficiency and care-team support. - The membership highlights the growing role of physical AI and autonomous robots in hospital operations as providers look for ways to ease operational strain. - Moxi robots already handle routine logistics work that can free hospital staff for patient care.

What happened: - Diligent Robotics announced that it has become a member of the College of Healthcare Information Management Executives Foundation, or CHIME Foundation. - The CHIME Foundation is an affiliate of the College of Healthcare Information Management Executives, or CHIME. - The announcement was made Nov. 11, 2026, from Austin, Texas. - Diligent Robotics said the membership will connect the company with healthcare technology leaders and executives in the CHIME network.

The details: - Diligent Robotics is a Serve Robotics company and developer of the AI-powered Moxi robot assistant. - The company said it will contribute to CHIME’s continuing education efforts while also gaining opportunities to engage with healthcare executives and thought leaders. - Moxi robot assistants operate in more than 25 hospitals across the United States. - Moxi performs routine logistics tasks including delivering medications, laboratory samples and supplies. - Diligent Robotics was founded in 2017 and is based in Austin. - Serve Robotics acquired Diligent Robotics in 2026, expanding beyond sidewalk delivery robots into indoor service robots used in hospitals. - Serve Robotics designs and operates autonomous robots for complex, human-centric environments. - Serve Robotics said it has deployed more than 2,000 robots across the U.S. and Australia, reaching about 3 million people and supporting delivery for more than 4,000 restaurants.

Between the lines: - Diligent Robotics is positioning hospital robotics as a practical response to staffing pressure and growing operational demands. - The company’s focus on safe deployment in clinical environments could matter to health systems weighing automation in sensitive settings. - CHIME Foundation membership gives Diligent Robotics a platform to shape how healthcare leaders think about AI and automation in day-to-day operations.

What’s next: - Diligent Robotics will take part in CHIME Foundation conversations and education efforts around healthcare technology. - The company is expected to use the new affiliation to deepen ties with hospital executives and IT leaders. - The partnership could help advance broader adoption of AI-powered robotics in healthcare operations.

The bottom line: - Diligent Robotics is using CHIME Foundation membership to broaden its role in the healthcare technology conversation as hospitals look for automation that supports staff and improves efficiency.

More information: the company’s announcement